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Questions? Comments? Our U.S. Consumer Care team is ready to help. We're open Monday-Friday, excluding holidays.

Call 800-626-2811, 8 am to 6 pm, CT

Text Hello Schwinn! to 866-450-0414
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Or submit an email below. For faster service, please provide a copy of your receipt, your bike’s model number, date code, and any photos or other attachments.

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Enter the alpha-numeric code from the sticker on your product. For most bikes, this is located on a sticker on the down tube above the pedal and crank area.

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