Skip to main content
Schwinn Help Center
Search for the topics you need help with.
Popular Help Topics
New Owner Information
All the manuals, tutorials, and product info you need to get going.
Not seeing the info you need? It’s probably in here.
Troubleshooting and Warranty
Questions on use, maintenance, or warranty? We got you.
Need to change or track your order? You can do that here.
Putting your bike together is actually pretty easy – we’ll show you!
It’s quick, easy, and helps us help you if you have a problem later.
Can I ride an e-bike on a bike path?
Where can I get a manual?
Where is the model number, date code or serial number of my bike?
Can you help me with my Schwinn Exercise bike?
Where can I find information on bike maintenance?
How do I get a warranty replacement?
How do I get the electric pedal assist to start?
Can I buy replacement service parts from you?
What's covered under my Schwinn warranty?