Troubleshooting and Warranty
Questions on use, maintenance, or warranty? We got you.
- How do I get a warranty replacement?
- My bike arrived and a part is missing.
- Where can I get my bike serviced?
- I lost my battery key. Can I get a replacement?
- How do I get the electric pedal assist to start?
- Why can't I see the lights on my e-bike battery?
- Can I buy service parts from you?
- What's covered under my Schwinn warranty?
- What isn't covered under warranty?