New Owner Information
FAQ
- Can you help me with my Schwinn Exercise bike?
- Who is Pacific Cycle?
- My bike was stolen/ How do I find the owner of a bike?
- I have a suggestion for a new product.
- Can I be a dealer for Schwinn?
- What is the weight of the bike?
Troubleshooting and Warranty
- How do I get a warranty replacement?
- What's covered under my Schwinn warranty?
- How do I fix a flat tire?
- My bike arrived and a part is missing.
- I lost/forgot my bike lock code. What do I do?
- Where can I get my bike serviced?
Order Support
- Can I cancel or change an order once I've placed it?
- How do I return or exchange a purchase?
- How do I view my tracking information?
- How quickly will my order arrive?
- When will this item be back in stock?
- Can I backorder out of stock products?