If you need assistance with a Schwinn indoor stationary bike, treadmill, elliptical, recumbent, upright or Airdyne bike, or their accessories and apps, you’ll need to connect directly with Johnson Fitness, the company that makes and supports Schwinn exercise equipment and fitness machines.
While the Schwinn brand name is used on both bicycles and fitness machines, they are supported by different companies.
As you've reached support for Schwinn bicycles, we are unable to help with Schwinn exercise equipment and fitness machines.
For help with Schwinn fitness products, please contact their Customer Service team at 800-605-3369. Or, find help here:
We know the shared brand name can be confusing — Johnson Fitness will be happy to help you!