Looks like you might need some help with a Schwinn Stationary Exercise bike.
Today, the Schwinn brand name is used by both Pacific Cycle and Johnson Fitness. We (Pacific Cycle) make Schwinn brand bicycles, and Johnson Fitness makes Schwinn brand fitness equipment, such as stationary bikes, treadmills, ellipticals, recumbent bikes, upright bikes, and airdyne bikes.
For assistance with your fitness equipment, please get in touch with Johnson Fitness at www.schwinnfitness.com by phone at 800-605-3369. While they do not have an email address, they can be found on Facebook.