Your e-bike keys have a number printed on them that corresponds to the lock on your bike. We recommend recording this number in your owner's manual, or in a safe place in the event you misplace your keys.
We don't keep spare keys on hand, but we can order new ones for you.
If you need to order a replacement, contact us and provide a photo of the key slot on the case/battery, the serial number, and the model number/date code sticker.